Frequently Asked Questions
How can I get a quote?
Request a quote online by providing information about your home, service needs and preferred schedule.
Does someone have to visit my house before I can book?
No. An in-home sales visit is not required before booking.
What services do you offer?
Services include one-time and recurring cleaning, move-in/move-out cleaning, residential, commercial, janitorial, specialized and additional cleaning services.
How many cleaners do you send?
One cleaner is typically sent to a home, and recurring customers can be matched with the same cleaner when possible.
Are cleaners screened?
Cleaners go through a screening process that includes a police background check.
Can I get a same-day booking?
Same-day bookings are not guaranteed, but may be possible depending on availability.
Do I have to be home for my cleaning?
You can discuss home access and scheduling arrangements with Gloria Cleaning when booking.
What if I am not happy with my cleaning?
Contact Gloria Cleaning right away if you are not satisfied so arrangements can be made to address the situation.
Who provides cleaning supplies?
Gloria Cleaning brings professional cleaning supplies and equipment as the default. If you prefer specific products, or will provide some supplies yourself, note that when you request a quote.
How long has Gloria Cleaning been in business?
Gloria Cleaning has been serving New York customers for 9 years.
Are you insured, bonded and accredited?
Gloria Cleaning operates as an insured cleaning company with background-checked cleaners. Bonded status, BBB accreditation and any additional certifications should be confirmed with the office for your records. If you are not satisfied with a cleaning, contact us right away so we can make it right.


FAQs